This tells you how we obtain, use and disclose personal information collected on BOXIE.CO.ZA. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

These practices may be changed at any time, but any changes will be posted and changes will only apply to activities and information going forward.

The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

PERSONAL INFORMATION AND USE

Personal information submitted to our site is used for the provision of the goods and services offered by BOXIE, to ensure the products are received by the addressee, and as market research to improve our service. Any analysis is carried out with no relation to the personal data and the user will remain anonymous.

Registration is necessary for the processing of your order and you will then be asked to provide the following information:
– Name
– Email Address
– Day time Telephone Number (Landline preferred)
– Billing Details
– Shipping Address
– Details about your Dog or Cat

Certain personal information (such as your full name, delivery address, email address and contact details) may be passed on to the courier company to ensure delivery of the products you have bought.

PAYMENT AND SECURITY

Credit Card details are handled by a third-party payment gateway (Payfast) and is stored for the processing of payments (particularly on subscription orders). All credit card transactions processed on this website will be processed via the 3D secure / American Express Safekey mechanism. 

ACCESS TO INFORMATION

You may have access to your personal information stored in the BOXIE database by either logging in to your account using the “My Account” link, or by requesting it. We will also remove your data from our database on request, unless there is a legal reason why we need to keep the data. Any concerns related to the use of your personal information can be raised by writing to support@boxie.co.za. Please include a certified copy of your identity document.